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ONTARIO VACCINATION PORTAL

How to make the booking an appointment process easier on a mobile-responsive Ontario vaccination website

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HANNAH SAEEDI 

THE PROBLEM

Booking a COVID-19 vaccination appointment in Ontario has been a challenge for many citizens. How could we make this process easier?

PAIN POINTS 

  1. Fragmented booking systems
  2. Poor usability (The usability of many of the booking systems makes it challenging for many citizens to book an appointment)
  3. Communication from various public health officials has been confusing

THE PROCESS

Conducted usability tests on paper prototypes and got feedback from our participants.
We assessed our insights and started to notice patterns, which helped us decide what changes needed to be made to our high-fidelity prototypes.

SOLUTION

I designed several paper prototypes based on user flows, user needs, and user goals. Finally, I selected one style for our paper prototype. Then, I conducted usability tests and started to design our High-Fidelity prototype.

PAPER PROTOTYPE MOCKUP

HIGH-FIDELITY MOCKUP

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HIGH-FIDELITY PROTOTYPE

VIDEO PROTOTYPE

High-Fidelity prototype link:

ABOUT THIS PROJECT

PROJECT DURATION

6 Weeks

GROUP MEMBERS

5 Students

WHAT DID I LEARN DURING THIS PROJECT?

  • Group collaboration

  • How to provide a design system and consistence design

  • How to deal with different time zones

  • How to select the best design

  • How to make and edit videos

  • How to record and use voice-over on prototype videos 

Thanks for visiting! Let's keep in touch!

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2024 by Hannah Saeedi

Thanks for visiting! Let's keep in touch!

bi_c-circle.png
2024 by Hannah Saeedi
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